Off-roading with a MILEmarker van rental is prohibited. This includes closed roads, closed trails, and 4×4 trails or tracks. If you break down in a restricted area, the renter is fully responsible for the towing and repair costs. If a 4×4 or extraction vehicle is needed, we will conclude that our van was taken on forbidden terrain and the renter is fully responsible for towing and repair costs. This includes the van’s alignment, shocks, and struts.
Unpaved roads are permitted but we recommend you use our “Should I Drive This Guide” when determining if a road is safe to drive on. MILEmarker’s rule of thumb is, if you are questioning it, you probably shouldn’t drive it.
All drivers must have a valid driver’s license that is valid through the time you are renting the campervan. All driver licenses must be present at the pick up of the van. International license holders will be required to purchase insurance collision coverage.
The minimum age of a driver is 21. Drivers that are 21-24 years old will need additional verification requirements for insurance. Listed drivers are the only people allowed to drive the van rental.
Drugs and Alcohol:
Driving any vehicle while under the influence of drugs or alcohol, including cannabis and any other impairing drugs, regardless of recreational or prescription status is strictly prohibited.
Deposits and Payment
Reserve the Van:
A $275 deposit is required to reserve a van. The full payment of the van is expected on the day you pick up the van, this will include the rental fee and security deposit.
What We Accept:
MILEmarker Van Rentals accepts Mastercard, Visa, American Express, and Discover Card. We do not accept debit cards, personal or Western Union checks.
There is no refund for early returns or late pick-ups.
MILEmarker Van Rental’s security deposit is $1,000. The security deposit is held to the terms and conditions of the rental agreement. You will receive a full refund of the security deposit unless there is damage inside or outside of the campervan.
Currency and Exchange Rates
All transactions, fees, and prices are in the United States Dollar (USD)
MILEmarker Van Rentals is NOT responsible for any change in exchange rates. Refunds given by MILEmarker Van Rentals might differ from the amount initially paid.
Taxes and Fees
Colorado Specific Fees:
The State of Colorado imposes a $2 per day Colorado Rental Car fee for any rental less than 45-days. A 3% city sales tax is also collected with every rental, regardless of the rental term length.
Call MILEmarker Van Rentals:
If you are involved in an accident, call MILEmarker Van Rentals as soon as it is safe so we can assist you. Get the other party(s) license and insurance at the scene of the accident. Take photos of the accident.
File a Report:
Report all accidents, theft, or vandalism to the police as soon as you are aware of them. MILEmarker Van Rentals is NOT responsible for accidents caused by weather conditions or wildlife.
Mechanical Issues and Roadside Assistance
In House Mechanic:
Our in-house mechanics consistently maintain MILEmarker Van Rentals to ensure they are in the best shape when you hit the road.
If you have a mechanical issue, contact us as soon as possible. We will do our best to get you up and running quickly.
MILEmarker will send a replacement vehicle when necessary and available. If we do not have a replacement van available, we will refund you for the remainder of the days on your trip and assist you in reaching your final destination.
MILEmarker Van Rentals take diesel fuel. Do not fill the tank with any other type of fuel. If you fill the tank with the incorrect fuel, you will be responsible for any costs that are endured while repairing the vehicle
Van rentals are expected to be returned with the same amount of fuel it was picked up with. If the van is returned with the incorrect fuel level, the renter will be charged $5 per gallon, this amount will be taken from the security deposit.
Renter Responsibility and Expectations
Fill the Tank:
The fuel tank should be returned at the correct level with the correct fuel (diesel).
Returning the Van:
The van should be returned in the same state it was picked up in. Renters are expected to remove trash, sweep the floors, clean up the stove, clean the dishes, cutlery, pots, and pans (if applicable). Failure to return the van rental in the expected condition will result in a deduction from the $1,000 security deposit.
Drivers will be expected to protect the van rental from inclement weather. Read our guide here.
Renters are NOT responsible for windshield chips and cracks.
Changes to Terms and Conditions
MILEmarker Van Rentals reserves the right, in its sole discretion, to change the Terms & Conditions. The most current version of the Terms & Conditions will supersede all previous versions. MILEmarker Van Rentals suggests that you check the Terms & Conditions regularly.